Product Inquiry
Ask about a specific piece, request provenance details, or enquire about availability and pricing. Our specialists respond within 24–48 hours.
Inquiry Received
Thank you. Our specialist will review your inquiry and respond within 24–48 hours.
Contact Us
General enquiries, customer service, partnership opportunities or feedback — we're here for every conversation.
Message Received
Thank you. We've received your message and will respond within 24–48 hours.
Welcome to GEMIA
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General Enquiries
careline@gemia.world
Response: 24–48 hrs
Telephone
+44 203 962 5743
Mon–Fri, 09:30–17:30 UK time
Private Consultation
Frequently Asked
Common Questions
Our concierge team responds to all enquiries within 24–48 business hours. For urgent matters, please call +44 203 962 5743 during business hours (Mon–Fri, 09:30–17:30 UK time).
Please include the product name or reference number if available, your specific question, and any relevant context such as intended occasion or customisation requirements. The more detail you provide, the more precisely our specialists can assist you.
Private consultations for bespoke jewellery, VIP clientele, digital gold and platform partnerships are arranged through our dedicated Private Consultation page. These sessions are conducted by appointment only and are tailored to your specific requirements.
GEMIA's London registered office is at 128 City Road, EC1V 2NX. In-person appointments are available for qualified clients by prior arrangement. Please use the contact form to request a meeting and our team will confirm availability.
For partnership enquiries — including B2B manufacturing via xFACTORY, xAPI integrations, institutional investment, or distribution — please select "Partnership Opportunity" in the Contact Us form or email careline@gemia.world with a brief overview of your organisation and proposal.
Every GEMIA newsletter includes a one-click unsubscribe link at the bottom of the email. You may also contact careline@gemia.world with "Unsubscribe" in the subject line and we will action your request within 5 business days.